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After you place an order, you will receive an e-mail from us acknowledging that we have received your order.
Advice about your legal rights is available from your local Citizens Advice Bureau or Trading Standards office. If the Products require collection, we will collect the Products from the address to which they were delivered.
Manufacturer guarantees Some of the Products we sell to you come with a manufacturer's guarantee.
The Products will be your responsibility from the completion of delivery.
Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price. To cancel a Contract, please contact us by sending an e-mail to or writing to us at our registered office address. USE OF OUR site, your use of our website is governed by our.
All Products shown on our website and TV advertisements are subject to availability. Whenever we revise these Terms in accordance with this clause 7, we will give you notice of this by stating that these Terms have been amended and the relevant date at the top of the relevant page on our website or in the case. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.
The price of a Product includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being.
Consumer information, if you are a consumer, you may only purchase Products from our site or TV advertisements if you are at least 18 years old. We will contact you to arrange a suitable time for collection; unless the Products are faulty or not as described (in this case, see clause.9 you will be responsible for the cost of returning the Products to us or, where relevant, the cost. If the value of the item returned is the same as, or less than the value of the multi-buy saving, then no refund will be issued.
Delivery For standard delivery you should receive your product within 3-5 working days once dispatched. Our delivery charges are as"d on our site TV Advertisements or Print Advertisements from time to time.
However, please note that this does not mean that your order has been accepted. Our order process allows you to check and amend any errors before submitting your order. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
These legal rights are not affected by the returns policy in this clause 8 or these Terms. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.
You will have 30 days from receipt of your order to try the product. In the event of non-delivery you may be asked to sign a disclaimer to this effect before we can consider a remedy. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction.
TRY before YOU BUY products, information about US, we are High Street TV (Group) Limited, a company registered in England and Wales under company number 6577510.